MIHOS for Security and Monitoring
Coaching, practice and evidence for security field teams.
Fear does not sell alarms. A method does.
MIHOS listens to the home appointment, scores it against your own method, and turns what your best reps do into practice every branch can run.
Where the year is lost.
Not in the hardware, not in the monthly fee. In the hour in the hallway nobody ever sees.
Your area manager rides along four times
One manager, forty reps, hundreds of home appointments a month. Everyone else is coached by nobody, and a new rep learns the trade on live leads.
The gap nobody can explain
Same leads, same equipment, same subscription. One rep signs one appointment in three, another one in eight. Nobody can name the three things the first one does differently.
An hour at home becomes three lines
The break in two streets away, the daughter alone after school, the holiday in July: all of it is gone before the rep is back in the car. What is left is a status and a callback date.
See what MIHOS could unlock from your pipeline.
Enter how your team sells today. We model the impact of closing more, with the same pipeline and no extra leads.
Based on 46 selling weeks per year and the inputs above. The +3 point base case is a modelled scenario, not a guarantee of performance.
Every home appointment, scored against your own method.
Not a transcript. A score, the three moments that decided it, and the one thing to change tomorrow.
- Walk the house with them before opening the catalogue.
- Answer the monthly fee with what the monitoring centre actually does at three in the morning.
- Leave with a dated installation slot, both decision makers present.
"Forty five francs a month, for ever?"
"Let me tell you exactly what happens in the first ninety seconds, then you tell me what that is worth."
The risk was named, never made concrete.
"Walk me round the house. Show me where you would come in if you had forgotten your keys."
Strong discovery.
"Who is in the house, and when is nobody in it?"
The objection that cost the contract, on repeat.
MIHOS turns the objections your reps actually heard last week into an AI customer they can argue with tonight, on your own equipment and subscriptions.
"Forty five francs a month, for ever?"
The rep talks. The customer pushes back. MIHOS scores the conversation against your method before the real appointment, not after.
Three hundred reps. One method.
Every appointment adds to the same brain. What your best reps do stops being folklore and becomes the method.
home appointments a year, captured and scored
The top 10% walk the house before they open the catalogue.
On "I have to talk to my partner", the best use the same three moves, in the same order.
The new camera offer is explained correctly everywhere except one region.
A coaching point on the rep's next appointment.
A new Arena scenario, on your own equipment.
A benchmark the area manager can act on.
Live in six weeks, on your own material.
No generic training. MIHOS is built from your equipment, your subscriptions and the way your best reps actually sell.
Equipment, subscription plans, monitoring procedures, the steps of a home appointment, the objections your reps hear, and interviews with three of your best. That becomes your scoring grid.
Each rep gets scenarios matched to the property type, the customer profile and the skill they are weakest on. The first real appointments come back scored.
Who has mastered what, which offer is explained badly, which objection ends appointments, and where one hour of coaching is worth the most.
Recording runs with consent, on Swiss infrastructure. Nothing is used to train a public model.
Bring one real home appointment.
Forty five minutes on one of your own cases. You will see the score, the moments and the coaching before you decide anything.